Frequently Asked
Questions

Yes. We offer a free, no-obligation site visit to assess what you need, followed by a clear written quote — no pressure, no hidden fees.

We're based in Hull and cover East Yorkshire, Lincolnshire, South and North Yorkshire, and the North East. Get in touch if you're outside this area — we may still be able to help.

Yes, we take on both residential and commercial work — from a single intruder alarm in a house to a full fire alarm system across a commercial premises.

All our work is carried out to BS 5839-1 and PD 6662 standards, and we're actively working towards BAFE and NSI/SSAIB accreditation. We're happy to be upfront about where we are in that process — ask us directly if it matters for your project.

BS 5839-1 recommends fire alarm systems are serviced at least every 6 months. Monitored systems may need this more frequently depending on your insurance and monitoring agreement.

Fire extinguishers should be serviced annually by a competent engineer, with a basic visual check monthly by someone on-site. If yours is overdue, we can get it sorted and bring you back into compliance.

In most cases, yes. We'll assess the existing system on-site to confirm it's safe to take on, then get you set up on a proper ongoing maintenance schedule.

Yes — one point of contact from your first enquiry through to the finished job. No call centres, no subcontractors passed between jobs.

We work with trusted industry systems including Apollo, Kentec, Hikvision, Ajax, Eaton, Pyronix and Paxton, matched to whatever best suits your property and budget.

Yes — every job comes with the relevant certification and paperwork for your records, whether that's for insurance, compliance, or your own peace of mind.

Use the quote form on our contact section, or call us directly — details are on the homepage. We aim to respond within one working day.